We guarantee our natural cleaning products will be the best smelling and most effective cleaning products you’ve ever used.
If you don't love the products, we will refund your money up to 101 days from the date of your purchase.
That’s how confident we are that you’ll absolutely love our natural cleaning products.
Returns & Swaps
Your purchase with us comes with a 101 Day Happiness Guarantee . If you don’t love the Euclove products you ordered, we’ll take care of you and make it right.
We offer full refunds up to 101 days from the date of purchase.
Swaps are always free, we ask that you return the products you'd like to swap at your cost and we'll send you your preferred product. We'll cover the cost of shipping it to you and you simply pay the price difference.
If you would like to exchange or return your product(s), please contact us atcustomercare@euclove.com.auand we will be happy to help!
Please note that returns will need to be sent to the following address: Factory 2, 27 Superior Drive, Dandenong South, VIC 3175, Australia.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items We cannot accept returns on sale items or gift cards.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 4 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
